Spider Bets Casino Terms and Conditions

These Terms and Conditions describe the rules that govern your use of the services provided by Spider Bets. They explain the relationship between us and our users, set out responsibilities for accounts and activity, and describe how promotions, payments and disputes are handled. By using the platform you agree to comply with these terms and any specific rules that apply to individual games, promotions or payment methods.

Account responsibilities

You are responsible for maintaining accurate account information and for keeping your login details secure. Only you may access and operate your account; do not share credentials or allow others to use your account. We may suspend, restrict or close accounts where we suspect fraud, account abuse, money-laundering, collusion or breach of these terms. If you suspect unauthorised access, notify us immediately so we can take appropriate action.

Eligibility requirements

You must be legally permitted to use our services in your location and must meet the minimum legal age for gambling in your jurisdiction. We do not accept players from locations where our services are restricted. We may request identity, age and residence verification at any time and may refuse service or close accounts if verification is not provided or fails.

Acceptable platform use

Use our services lawfully and in good faith. Prohibited conduct includes laundering funds, using bots or automated tools, creating multiple accounts to circumvent rules, colluding with other players, exploiting software errors, or manipulating promotions. We reserve the right to withhold winnings, reclaim bonuses, or close accounts where unacceptable use is detected.

General bonus and promotion rules

Promotions and bonuses are subject to their own terms and conditions and any general promotion rules we publish. Wagering requirements, contribution rates by game type, maximum bet limits and expiry periods vary by offer. Bonus funds are distinct from real-money balances and may be restricted until wagering or other conditions are met. We may revoke or cancel bonuses suspected of abuse and will rely on the promotion terms published at the time of activation.

Deposits and withdrawals

We accept a range of payment methods including cards, e-wallets, bank transfers and supported cryptocurrencies where available. Minimums, limits, processing times and fees depend on the chosen method and your location. All deposits must originate from your own accounts and may be subject to checks.

Withdrawals

Withdrawals require identity verification and may be processed to the same method used for deposits where possible. Withdrawals can be subject to additional checks, limits and temporary holds to comply with our security and anti-fraud procedures. We may apply fees or restrict withdrawal options in cases of identified policy breaches or chargeback abuse.

Dispute resolution

If you have a complaint, contact our support team with details and any relevant evidence. We will investigate and aim to resolve disputes promptly. Where an internal resolution is not reached we may offer escalation routes or third-party dispute services where available. Our final decision will be guided by the evidence, the applicable terms and any relevant legal requirements.

Updates to terms and conditions

We may update these terms from time to time. Changes will be published on the site and will apply from the date shown. Continued use of SpiderBets after changes are published constitutes acceptance of the revised terms, so please review this page regularly. If you do not agree with an update you should stop using our services and close your account in accordance with our account closure process.